Why isn't shipping always free?

We would love to offer free shipping! Here's why it doesn't make sense yet.

Nobody likes paying for shipping. We avoid it when we shop - and we would love to make it free in the Redmond Life store, too! Unfortunately our products are heavy, and Redmond Life isn't big enough to negotiate great rates from carriers like UPS, so we can't afford to make shipping completely free. 

But shipping is free when you spend $50

If you buy $50 or more, we'll cover shipping. No coupon code required – just check out and go!

Does Redmond Life make money on shipping?

Here's a peek behind our shipping warehouse doors: We collect $5.99 for each order less than $50, and the average cost to ship these orders is $8.02. We spend, on average, $2.03 more than we collect.

What if your cart is more than $50 and shipping still isn't free?

We recently discovered a hiccup in our checkout process. If you add items to your cart after entering your shipping address, you might need to give it a shove. Go back to the shipping screen and re-enter your zip code – the shipping amount should reset to $0. (Annoying, right? We're working with our partners to get it fixed!)